Privacy Policy

This Privacy Policy explains how Mint Marquees Ltd collects, uses, stores, and protects your personal information when you interact with our services, including hiring marquee services, lighting, DJs, photo booths, and dance floor hire in the United Kingdom. We are committed to protecting your privacy and ensuring the security of your personal information. Please read this policy carefully to understand how we collect, use, and handle your personal data.

 

1. Collection of Personal Information

 

We may collect the following types of personal information when you interact with our services or communicate with us:

 

1.1. Contact Information: Includes your name, email address, phone number, and postal address.

 

1.2. Event Details: Information about your event, including the date, location, and services required.

 

1.3. Payment Information: We may collect payment information such as credit card details or bank account information to process payments for the services you choose to hire.

 

1.4. Communication Data: Information collected when you contact us via phone, email, social media, or other communication channels. This may include call recordings, email correspondences, and notes from conversations.

 

1.5. Usage Data: Information about how you use our website, including IP addresses, browser type, device information, and access times. We may use cookies or similar technologies for this purpose. Please refer to our Cookie Policy for more information.

 

2. Use of Personal Information

 

We may use your personal information for the following purposes:

 

2.1. Provision of Services: To fulfil your requests and provide the services you have hired, including marquee hire, DJ services, photo booth rentals, and dance floor hire.

 

2.2. Communication: To communicate with you about your event, provide updates, respond to inquiries, and inform you of any changes or additional services available.

 

2.3. Payments and Invoicing: To process payments, issue invoices, and manage billing related to the services hired.

 

2.4. Support: To provide customer support and resolve any issues or complaints you may have.

 

2.5. Marketing and Promotions: With your consent, we may send you marketing communications, special offers, or promotions related to our services. You can opt-out of these communications at any time.

 

2.6. Legal Obligations: To comply with applicable laws, regulations, or court orders, or to protect our rights, property, or safety.

 

3. Sharing of Personal Information

 

We do not sell, rent, or lease your personal information to third parties. However, we may share your personal information with certain trusted third parties for the following purposes:

 

3.1. Service Providers: We may disclose your personal information to third-party service providers who assist us in delivering our services. These may include payment processors, IT support, marketing agencies, or delivery couriers.

 

3.2. Legal Requirements: We may disclose your personal information as required by law, regulation, or when compelled by a court order.

 

3.3. Business Transfers: In the event of a merger, acquisition, or sale of our business assets, personal information may be transferred to the new owners.

 

4. Data Retention and Security

 

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We take appropriate technical and organizational measures to secure your personal information against unauthorized access, disclosure, or destruction.

 

5. Your Rights

 

You have certain rights regarding your personal information under applicable data protection laws. These rights include:

 

5.1. Access: You have the right to request access to the personal information we hold about you.

 

5.2. Correction: You can request the correction or update of any inaccurate or incomplete personal information.

 

5.3. Deletion: You have the right to request the deletion of your personal information, subject to legal requirements and limitations.

 

5.4. Objection: You can object to the processing of your personal information based on legitimate interests.

 

5.5. Consent Withdrawal: If we rely on your consent for processing personal information, you have the right to withdraw your consent at any time.

 

6. Contact Us

 

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following details:

 

Mint Marquees Ltd

 513 London Rd,

Cheam,

Worcester Park,

Sutton

SM3 8JR 

07966 791295

sales@mintmarquees.com

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.